Privacy Policy

At Infinity kids, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data provided by users who access and interact with our ebook ecommerce store.

1. Information We Collect

a) Personal Information

When you register or make purchases, we collect:

Account Information: Your name, email address, phone number, and delivery address for account setup and communication.
Payment Information: Payment details such as credit/debit card numbers or UPI information are collected during checkout. Payment data is processed through third-party payment gateways and is not stored by us.

b) Non-Personal Information

Device and Browser Data: Details about the device and browser you use to access our platform, such as IP address, operating system, and browser type.
Usage Information: Data related to your activity on our site, including products viewed, purchase history, and navigation patterns.

2. How We Use Your Information

We use your data for the following purposes:

To process transactions: Personal and payment information is necessary to complete orders and provide customer support.
To communicate with you: We use your contact details to send order confirmations, shipment notifications, or to answer queries.
For marketing: With your consent, we may send promotional emails, including discounts, new product alerts, or special offers.
To improve our services: Usage and device data help us enhance the shopping experience, optimize content, and identify technical issues.
For legal purposes: To comply with applicable laws, prevent fraud, and protect the security of our users and platform.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your shopping experience. Cookies help store preferences, track browsing activity, and remember login details. You can disable cookies in your browser settings, but some site features may not function properly if disabled.

4. Data Sharing and Disclosure

We do not share, sell, or rent your personal information to third parties, except under the following conditions:

Service Providers: We work with third-party service providers to handle payment processing, shipping, and email marketing. These providers are bound by confidentiality agreements.
Legal Obligations: If required by law, or to protect our legal rights, we may disclose your information to authorities, regulators, or in response to court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Security Measures

We take robust security measures to protect your personal data from unauthorized access, misuse, or disclosure. We use SSL encryption for secure transactions, and payment data is handled by PCI-compliant third-party services. While we strive to protect your information, no online platform is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As per Indian data protection laws, you have the following rights:

Access and Update: You can request access to the personal data we hold about you and update any inaccurate or outdated information.
Delete: You may request the deletion of your personal data, subject to applicable legal obligations.
Withdraw Consent: If you no longer wish to receive marketing communications, you can unsubscribe using the provided link or contact us to withdraw your consent.
Grievance Redressal: If you believe your privacy rights have been violated, you can file a complaint with us, and we will address your concerns promptly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before interacting with them.

8. Children’s Privacy

Our platform is not designed for use by children under 13 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy